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Advance Capital is pleased to announce the sale of a 100% in Jivo, a customer communications platform, to Sber. The platform’s founders will continue to work in the company: Timur Valishev as Chief Executive Officer and Nikolay Ivannikov as Chief Technology Officer.

Jivo is an omnichannel application for customer support and online sales. The solution combines website chat with lead capture functionality, messaging apps, mobile applications, social networks, email, voice calls and SMS, chatbots, and an embedded CRM, as well as integrations with all major analytics systems, CMS and CRM platforms. According to BuiltWith statistics for 2021, Jivo holds more than 50% of the Russian market and ranks third globally by popularity, with Jivo installed on over 270,000 websites worldwide.

Timur Valishev, Founder and Chief Executive Officer of Jivo:

We are excited about the opportunities provided by Sber’s ecosystem. We can now both strengthen integration with Sber’s products and continue developing our service in Russia and internationally. During our joint work, we have already launched an integration with the SmartMarket platform and are planning several additional updates that will be valuable for businesses. I am confident that working together will allow us to achieve greater success than operating independently.

Lev Khasis, First Deputy Chairman of the Management Board of Sber:

I would like to thank the highly professional Jivo team for their efficient handling of all issues arising during the integration process. Thanks to the strong mutual understanding achieved, Jivo has been seamlessly integrated into our ecosystem within just a few months and is already creating significant value for thousands of Sber’s corporate clients. As a market leader, Jivo is popular not only in Russia but also internationally. The combination of our efforts, technologies and capabilities will provide the service with even greater growth opportunities and open new horizons for companies across the Sber ecosystem.

Dmitry Kasyanenko, Partner and Managing Partner at Advance Capital:

Jivo is an excellent example of a successful business case in Russia. The company was built without external investment, with a strong focus on profitability, and has become a leader not only in the domestic market but also in a number of international markets. We were pleased to assist Jivo’s shareholders in identifying the most suitable strategic partner.

Advance Capital acted as the exclusive financial advisor to Jivo.

The deal value is not disclosed.